TennCare
TennCare Bureau
www.state.tn.us/tenncare/
The TennCare web site includes important phone numbers, forms and recent TennCare news.
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The Family Assistance Service Center
1-866-311-4287 statewide
Call the Family Assistance Service Center for general TennCare questions and to make changes with DHS and TennCare
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TennCare Solutions Unit
1-800-878-3192 statewide
(615) 253-4479 Nashville
The TennCare Solutions Unit can help you file a medical appeal.
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Health Assist of Tennessee, TennCare Advocacy Program
1-800-722-7474 statewide
(615) 313-9972 Nashville
www.tenncareadvocacy.com
The TennCare Advocacy Program can help you with physical health issues
Hispanic Line
1-800-254-7568 statewide
(615) 227-7568 Nashville |
Somali Line
1-877-652-3054 statewide
(615) 313-9894 Nashville |
Arabic/Kurdish Line
1-877-652-3046 statewide
(615) 313-9840 Nashville |
Vietnamese Line
1-877-652-3068 statewide
(615) 313-9899 Nashville |
Bosnian Line
1-877-652-3069 statewide
(615) 313-9382 Nashville |
TTY
1-800-254-7568 statewide
(615) 313-9240 Nashville |
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Mental Health
Mental Health Association of Middle Tennessee (MHAMT)
1-866-535-DUCK (3825) statewide
(615) 269-5355 Nashville
www.ichope.com
The Mental Health Association of Middle Tennessee works to ensure that all Tennesseans have access to quality mental health care. Staff appear in many forums to advocate for sound mental health public policies, fair coverage of mental illnesses by insurance companies, and an end to discrimination against those receiving mental health care.
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Tennessee Suicide Prevention Network (TSPN)
(615) 297-1077 (this is not a crisis hotline! Call the 1-800 number listed below or 911)
www.tspn.org
The Tennessee Suicide Prevention Network is a grassroots collaboration of Tennesseans working to eliminate the stigma of suicide, educate the community about the warning signs of suicide, and ultimately reduce the rate of suicide in our state.
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Suicide Prevention Hotline
1-800-273-TALK (8255) |
Tennessee Department of Mental Health and Developmental Disabilities (TDMHDD)
(615) 532-6610 Nashville
1-800-809-9957 Crisis Line
www.state.tn.us/mental/
The TDMHDD is the state's mental health and developmental disabilities authority and is responsible for system planning, setting policy and quality standards, system monitoring and evaluation, disseminating public information and advocating for persons of all ages who have mental illness, serious emotional disturbance or developmental disability.
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National Alliance on Mental Illness(NAMI)
1-800-467-3589 Statewide
www.namitn.org
NAMI is a volunteer, non-profit self help group made up of families, consumers and professionals. They are dedicated to improving services and quality of life for people with brain disorders and their families.
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Tennessee Mental Health Consumers' Association (TMHCA)
1-888-539-0393 Statewide
(615) 250-1176 Nashville
www.tmhca-tn.org
The TMHCA provides education and advocacy opportunities that will enhance the quality of life by creating an atmosphere of respect, self responsibility, honesty and empowerment for the mental health consumer in Tennessee.
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Prescription Assistance Programs
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Partnership for Prescription Assistance
1-888-477-2669
www.pparx.org
Assists those who lack medical coverage with getting FREE or nearly free drugs (more than 1200 medications available). Access to more than 275 public and private patient assistance programs including more than 150 programs offered by pharmaceutical companies. Fill out a form online or call the phone number to receive applications and learn about eligibility.
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Needy Meds
www.needymeds.com
Website resource that lists all of the patient assistance programs. You can type in the Brand Name or Generic name of the prescription and follow the links to a chart showing program name, eligibility, cost and other information. You can also print out applications directly from the website. There is general information regarding patient assistance programs on this site as well.
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Together Rx Access Card
1-800-444-4106
www.togetherrxaccess.com
Offers discounts of 25-40% on 275 brand-name prescription drugs and a wide variety of generic drugs. It is available for people who have no prescription coverage and who are not eligible for Medicare or any Medicaid program. Must have an income of: $30,000 or less for an individual, $40,000 or less for couples, $50,000 or less for a family of three, $60,000 or less for a family of four, and $70,000 or less for a family of five.
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Xubex
1-866-699-8239 Monday-Friday 9:00am-5:00pm (EST)
www.xubex.com
Xubex® offers assistance to qualified individuals for generic medications through its program. A licensed pharmacist in the United States fills all prescriptions with the same medications available from your local pharmacy. There is no cost to join and no monthly fees. All medications are shipped discreetly to your home, office or trusted family member.
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RxHope
1-908-713-7600
www.rxhope.com
RxHope is the only patient assistance Internet initiative financially supported by PhRMA (Pharmaceutical and Research Manufacturers of America) and participating pharmaceutical companies. No generic drugs are available.
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Lilly Answers Care
1-877-RX-LILLY or 1-877-795-4559
Allows Medicare recipients (Medicare-enrolled seniors and Medicare-enrolled people with disabilities) to pay $12 for a 30-day supply of any retail-distributed Lilly drug. Eligibility: 1) Must have no other prescription drug coverage, and 2) individual annual income below $18,000 or household income below $24,000.
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Pfizer Helpful Answers
1-866-706-2400
www.pfizerhelpfulanswers.com
Offers multiple programs to give uninsured Americans access to Pfizer drugs, regardless of their age or income. Programs include Connection to Care, Sharing the Care, Hospital Partnership Program, Pfizer Friends, and others. Eligibility and benefits vary according to the program. To find out which program is best suited to you, call the phone number or visit the website above.
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FamilyWize Prescription Drug Discount Card
1-800-222-2818
www.familywize.com
The FamilyWize Prescription Drug Discount Card enables you to receive discounted pricing on prescription drugs. This is not insurance. Rather, it is a program that offers immediate discounts on prescription drugs at participating pharmacies. Simply present your card with each prescription from your doctor to the participating pharmacy at the time of purchase to receive your discounts. If you need to transfer a prescription, bring your empty prescription bottle or label with you to the pharmacy.
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Other Support Services
TennHelp
www.tennhelp.com
Use this web site to find organizations and agencies across Tennessee that can help you and your family.
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Tennessee Health Information Network
www.tnhealthinfo.com
Tennessee Health Information Network Inc., is a non for profit healthcare information service providing Tennessee with free information regarding support services and providers in the healthcare industry.
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Cover Tennessee
1-866-CoverTN
www.covertn.gov
Governor Phil Bredesen developed Cover Tennessee to create health insurance options that are affordable and portable, and meet the needs of the uninsured in our state. Cover Tennessee has five components:
CoverKids offers comprehensive health coverage to uninsured children in Tennessee, age 18 and under, and pregnant women.
AccessTN provides a comprehensive health insurance plan for seriously ill adults who have been turned down by insurance companies.
CoverTN partners the state, private employers and individuals to offer guaranteed, affordable basic health coverage for employees of Tennessee's small businesses. Complete the qualification form to find out if your business qualifies.
CoverRx offers affordable medication to low income, uninsured Tennesseans.
ProjectDiabetes/Coordinated School Health expands an educational pilot project to schools across the state to teach healthy lifestyles and eating habits and launches a grant program to reduce Type 2 Diabetes and obesity.
Cover Tennessee is not an entitlement program — it is voluntary health insurance coverage that is affordable to participants and affordable to the state.
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Medicare
1-800-MEDICARE
www.medicare.gov
Medicare is a Health Insurance Program for people 65 years of age and older, some disabled people under 65 years of age, and people with End-Stage Renal Disease (permanent kidney failure treated with dialysis or a transplant). Their web site offers help finding a doctor, finding a drug prescription card, changing your address, filing a claim or an appeal, and many other services.
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Social Security
1-800-772-1213
www.ssa.gov
www.ssa.gov/atlanta/index.htm - Southeast Region
The Social Security web site allows you to apply for disability, change your personal information, find an office near you and has an extensive FAQ list.
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Tennessee Hospital Listing
www.ohwy.com/tn/h/hospital.htm
This site lists hospitals in Tennessee, their addresses, phone numbers and web sites where applicable.
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Tennessee Justice Center
(615) 255-0331
www.tnjustice.org
The Tennessee Justice Center works to ensure that poor families get the individual services needed to become self-sufficient, including child care and transportation, and to protect against the erroneous termination of financial assistance to poor children.
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State Health Insurance Assistance Program (SHIP)
1-877-801-0044
www.SHIPtalk.org
The SHIP program offers individual counseling and assistance to persons who have or anticipate having Medicare, as well as to their family members, caregivers and advocates.
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Rx Assist
1-800-769-3880
www.rxassist.org
Rx Outreach is a new Patient Assistance Program developed by Express Scripts Specialty Distribution Services, Inc. (ESSDS). The program provides qualified low-income individuals and families with access to generic versions of brand name medications.
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Managed Care Organizations (MCO)
AmeriChoice (Middle Tennessee)
www.uhcrivervalley.com
8 Cadillac Drive, Ste. 410
Brentwood, TN 37027
1-800-690-1606 - Member services
AmeriChoice (East Tennessee)
www.uhcrivervalley.com
Executive Tower I
408 North Cedar Bluff Rd, Ste. 400
Knoxville, TN 37923
1-800-209-0034 - Member services
1-800-832-1539 - Provider Services
BlueCare
www.bcbst.com
801 Pine Street
Chattanooga, TN 37402-2555
1-800-468-9698 - Member services
1-800-468-9736 - Provider services
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TennCare Select
www.bcbst.com
801 Pine Street
Chattanooga, TN 37402-2555
1-800-263-5479 - Member services
1-800-276-1978 - Provider services
AmeriGroup
www.amerigroupcorp.com
22 Century Blvd., Ste 310
Nashville, TN 37214
1-800-600-4441 - Member services
1-800-454-3730 - Provider services
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Services By County
Includes local Department of Human Services, Department of Health, Community Service Agency, Mental Health Center, Drop-In Center and Legal Aid information.
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